Practice Risk Solutions

In the Event of a Claim

Prompt claims reporting is critical to the process of bringing claims to a successful resolution.

Members aware of any actual or potential claim must report it immediately. If a member receives a formal notice or statement of claim, the notice must be reported in writing to the insurer within 30 days. Please refrain from making any written or oral statements to the claimant, unless the insurer or adjuster advises to do so.

Should a member seek independent legal services for a potential claim, any fees associated with such services may not be recuperated under the policy limits unless notice has been provided to the insurer before such legal representation commences.

In the event of a potential claim or if a member is formally served with a statement of claim, members should follow the guidelines below:

Members Should

  • Immediately report any potential claim to BMS Group
  • Formally document the incident, including details of those involved
  • Submit any formal statement of claim to the insurer

Members Should Not

  • Speak with any third parties about the claim
  • Assume any legal fees before reporting a claim
  • Offer compensation to independently settle a claim

Members receiving notice of a claim or who are aware of a potential claim should contact BMS Group directly at 1-844-517-1371 or

To report a claim:

Professional Liability/Clinic Professional Liability/Commercial General Liability
Contact Crawford at 1-877-805-9168 or email

Cyber Claim
Contact BMS Group Directly at 1-844-517-1371 or

Employment Practices Liability claim
Contact Berkley at

Property or Business Interruption claim (including claims related to fire, theft, vandalism, or weather-related damage)
Contact Aviva at 1-866-692-8482